← Back to overview

Data residency and GDPR posture

Your calls stay in your infrastructure.

The call path, audio, transcripts, recordings, provider credentials, and webhook payloads are processed by the runtime you deploy. The Aywa Control Plane only needs licensing, release, health, and migration metadata — it never sits in the media path.

EU Data stays where you deploy

Run the runtime, database, object storage, analytics, and SIP edge in your chosen region or VPS.

AV No call audio through Aywa SaaS

The control plane does not sit in the media path for phone calls, recordings, or transcripts.

SK Provider secrets remain local

LLM, STT, TTS, SIP, storage, analytics, and webhook secrets belong to the customer deployment.

RT Retention is controlled by you

Use your own database, analytics sink, and S3-compatible storage policies for logs and artifacts.

Run production where your data already lives.

Install the runtime on your own infrastructure, then pair it with the control plane for licensing and updates only.